Your experience won’t likely win you more credibility with home buyers and sellers.
“Your credibility is in you,” writes Liz Ryan, a columnist for Forbes. “It’s not in your connections, and the tired wheeze ‘it’s all about who you know’ as guidance for business people is insulting and false.”
Instead, to become more credible in your business, Ryan says professionals need the following key traits:
Have a mission. Know your reason for coming to work every day. Consider your goals for six months, one year, two or three years out. “What can you learn, try, teach, explore, and champion while you’re in this job – and how will that learning move you along your path?” Ryan notes.
Name the elephant. Don’t be afraid to speak up. “Who’s going to name the elephant on the table? Will anybody name it?” Ryan writes. “Sometimes, someone does name the elephant by bringing up a topic that desperately needs airtime but hadn’t been getting it.” You build credibility when you’re that person.
Understand the job in context. Don’t fall into a cookie cutter role. “The key to being successful in your company or any organization is to notice what’s unique about it,” Ryan notes. “If we don’t pay close attention to context, from the mission and leadership style of the organization to the personalities of the cast of characters, the history and hundreds of other aspects of its particular flavor, we won’t be credible.”
Listen. Your ability to listen to other people will build you a lot of credibility. “When you are already sure you know the answer to a question, it can be hard to listen to what someone is telling you or asking you,” Ryan notes. “If you can breathe through it and keep your ears open you will learn something new, I guarantee.”
Be honest. “Credibility is honesty in your communication,” Ryan writes. “When you are known for having one set of responses to powerful people and different responses to less-powerful people, your credibility vanishes.” Say what you mean, no matter who is listening.