CRMLS notified users last week that fraudulent emails are being circulated from someone posing as a CRMLS Compliance officer. The emails are sophisticated phishing attempts and should not be opened.
Here is how to know if the notice is fraudulent:
1. If you receive a CRMLS violation or warning from any address other than email@example.com, it is fake.
2. The violation or warning cites this MLS number: BB17171684. Any legitimate violation or warning CRMLS sends you would be related to one of your listings.
3. The violation or warning directs you to login to CRMLS – don’t do it! There is no link in a valid Violation Notice that requires a member to enter their log information.
Here is what to do if you receive one of these emails:
1. Do not open the email. Review any violation/warning-related email subject line and sender address to determine its legitimacy. 2. If the email is fraudulent, delete it. 3. Under no circumstances should you enter any personal information into any site linked in a fraudulent email. Personal information includes your MLS login, credit card or bank information, or any other information you might want protected. CRMLS Violation Notices do not require that you login to CRMLS.
CRMLS is experiencing a heavy volume of calls and other communications on this issue. Please do not contact CRMLS Support or CRMLS Compliance on this issue unless absolutely necessary. If you have safely deleted the fake email, we recommend you stand by for possible further communication from CRMLS on this issue.